Vision

Our vision or mission statement that is underpinned by our values stands at the forefront of everything we do. It gives a sense of the 'big picture' - our culture, values and where we are heading.

Our Vision: To become the first choice for Black and other Ethnic Minority elders in London.

Our Mission:

Providing quality care and support services to meet the needs of a culturally diverse community. This is achieved by: Providing culturally sensitive services and support - Actively consulting clients - Continuously improving service standards - Creating positive, stimulating, socially interactive and supporting environments - Challenging the inequalities that occur in housing provision.

Our Values:

Treating people with dignity and respect - Having an awareness and understanding of cultural differences - Respecting other peoples right to privacy and confidentiality - Being an equal opportunities organisation - Facilitating independence and choice within organisational guidelines - Valuing opinions - Always adding value and never being satisfied with providing just the basics - Continuously improving everything we do.

Our Principles:

Respecting and valuing each other - Listening to and being open and honest with each other - Treating others, as you would like to be treated yourself - Being prepared to give and ask for help - Delivering commitments on time - Being enthusiastic, committed and having fun.